fx99 Terms & Conditions

1 Introduction & Acceptance

fx99 is an online casino and sports betting platform operated for the Bangladeshi market. By using this website, you are considered to have read, understood, and fully accepted all the terms and conditions described below.

Opening an account or using any service on fx99 means you are entering into a binding legal agreement under these terms. If you disagree with any part of these terms, please refrain from using this platform.

Important: fx99 is strictly for individuals aged 21 and above. Accounts belonging to minors will be closed immediately and the associated balance may be forfeited.

2 Account Registration & Eligibility

2.1 Age Requirement

You must be at least 21 years old to open an account on fx99. We may request a valid ID for age verification at any time. fx99 reserves the right to cancel any account created using false information.

2.2 Single Account Policy

Each person is permitted only one account on fx99. Operating multiple accounts under the same name, from the same device, or from the same household address is strictly prohibited. Violating this rule may result in permanent account closure and forfeiture of all bonuses and winnings.

2.3 Registration Information

You are required to provide accurate and up-to-date information when creating an account. Providing incorrect or false information may result in account suspension. If your details change, you must inform our support team immediately.

2.4 Password Security

It is your responsibility to keep your account password and login details confidential. Allowing anyone else to use your account is prohibited. If you notice any unauthorized activity on your account, contact our support team immediately.

3 Deposits, Withdrawals & Payment Terms

3.1 Accepted Payment Methods

fx99 currently supports the following payment methods:

bKash — Bangladesh's most widely used mobile banking service
Nagad — mobile financial service operated by the postal department
Rocket — mobile banking operated by Dutch-Bangla Bank
Bank Transfer — major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

Minimum deposit: ৳100 for all methods | Minimum withdrawal: ৳500 | Withdrawal time: 10–45 minutes

3.2 Deposit Terms

Deposited funds must come from your own account. Funds from third-party accounts are not accepted and such transactions may be reversed with the associated account suspended. Once a deposit is successful, your balance is generally updated instantly.

3.3 Withdrawal Terms

Your identity verification must be completed before a withdrawal request can be processed. Withdrawals can only be made via the same method used for your deposit. Wagering requirements must be met before bonus funds can be withdrawn.

3.4 Suspicious Transactions

If any transaction appears suspicious or fraudulent, fx99 reserves the right to investigate and may temporarily or permanently close the account if necessary.

4 Bonus & Promotion Terms

4.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit is required to claim this bonus, and the specific conditions set for that bonus must be met.

Example 1: Deposit ৳1,000 and receive a ৳2,000 bonus — total balance ৳3,000 | Example 2: Deposit ৳6,000 and receive a maximum bonus of ৳5,000 — total balance ৳11,000

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x, applied to the bonus amount only — not to the combined total of the deposit and bonus.

Wagering example: ৳2,000 bonus × 10 = a total of ৳20,000 must be wagered before winnings from the bonus can be withdrawn.

4.3 General Bonus Rules

Each promotion can be used only once per account.
Please read the specific terms of a promotion carefully before claiming a bonus.
If bonus abuse or fraudulent activity is proven, the bonus will be cancelled.
fx99 reserves the right to modify, suspend, or cancel any promotion.

5 Gaming & Betting Rules

5.1 Fair Play Policy

fx99 is committed to maintaining a fair play environment. All game outcomes are determined through Random Number Generator (RNG) technology or live dealers, ensuring complete impartiality.

5.2 Prohibited Activities

The following activities are strictly prohibited on fx99:

Placing bets using software bots or automated tools
Any manipulation or cheating intended to influence game outcomes
Operating multiple accounts for the purpose of abusing account bonuses
Using the platform for money laundering or illegal financial transactions
Abusive or threatening behavior toward other users or staff

5.3 Betting Limits

fx99 sets minimum and maximum bet limits across various games and markets. These limits are displayed within the interface of the relevant game or market. fx99 reserves the right to adjust these limits as needed.

5.4 Special Conditions for Sports Betting

Odds displayed in sports betting may change at any time. Once a bet is confirmed, any subsequent change in odds does not affect that bet. If an event is cancelled, abandoned, or postponed, fx99's relevant rules will apply and the bet will be settled accordingly.

6 Account Closure & Suspension

6.1 Closure at the User's Request

You may request to close your fx99 account at any time. To do so, contact us via our 24/7 live chat support or by email at [email protected]. It is advisable to complete all pending wagering requirements and withdraw your available balance before closing the account.

6.2 Suspension at fx99's Initiative

fx99 may temporarily suspend or permanently close any account for any of the following reasons:

Any breach of the terms and conditions
Suspicion of fraud or money laundering
Providing a false identity or information
Evidence of the user being underage
Irregularities in financial transactions or chargebacks

6.3 Self-Exclusion Option

As part of responsible gaming, fx99 offers a self-exclusion option. For more details on this feature, please visit our Responsible Gaming page.

7 Copyright & Intellectual Property

All content published on the fx99 website — including logos, graphics, text, software, game interfaces, and other materials — is protected under the intellectual property rights of fx99 or its licensors. Copying, reproducing, distributing, or commercially using this content without prior written permission from fx99 is strictly prohibited.

Content and trademarks belonging to game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and others) are protected under their own intellectual property rights.

8 Limitation of Liability

fx99 is an online entertainment platform. Gambling carries financial risk and you may lose the money you deposit. fx99 will not be liable for the following:

Financial losses arising from a user's gaming or betting activity
Disrupted gameplay caused by internet connection or device issues
Technical errors occurring due to causes beyond the user's control
Faults or outages from third-party service providers

Warning: Gambling can be addictive. Only play with money you can afford to lose without it affecting your household. If you need support, visit our Responsible Gaming page.

9 Privacy & Data Protection

fx99 is committed to protecting your personal information. We use SSL encryption technology to keep your data secure. To learn more about how your information is collected, stored, and used, please read our Privacy Policy page.

fx99 may collect identity-related information from users for the purposes of account verification and financial security. This information is not sold to any third party.

10 Terms Changes & Updates

fx99 reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, we will post a notice on the website and, where possible, inform users by email.

Continuing to use the platform after updated terms have been published means you have accepted the new terms. It is your responsibility to check this page regularly and stay informed about the latest terms and conditions.

Reminder: Always read the specific terms of a promotion or bonus carefully before claiming it, as different offers may carry different conditions.

11 Dispute Resolution & Applicable Law

Any dispute between fx99 and a user will first be addressed through discussion and mutual agreement. If you have a complaint, please notify our support team — we will work to resolve the matter quickly and fairly.

In the event of a dispute, fx99's final decision will be considered binding, unless it is clearly proven that a technical error occurred within the system.

12 Contact & Support

If you have any questions or need clarification about these terms and conditions, please contact our support team:

Live Chat: Available 24/7 — directly through this website
Email: [email protected]
Support is available in both Bengali and English.

The terms described on this page apply to all sections and services of the fx99 website. Additional terms may apply to specific games or promotions and will be stated separately in the relevant section.